Returns & Refunds

Returns

Returns must be made within 30 days of purchase. Once your return has been received, you will receive an email over the status of your refund. Please allow 2-5 business days to process your credit. 

 

Refunds

If our product did not meet your expectations, please let us know so we can guarantee you are a satisfied customer.

To begin your return or submit a complaint, fill in the form below or email info@noctuasoapco.com with your name and order number.

Customer Refund Request
Our number one priority is to strive for 100% customer satisfaction. If you are dissatisfied with your product, please let us know so we can make it right. Fill the form below to initiate a return or refund request.

Thank you! We will be in touch within 24 hours